Alerts tell you when something needs your attention. Every alert goes to the notification centre in the app, and, if you choose, into your email digest.
The notification centre
The bell in the header shows how many alerts you have not read. Select it to open the centre. Each alert says what it is about and links to the opportunity. Opening an alert marks it read; Mark read and Mark all read do the same without opening.
What you are alerted about
| Alert | When |
|---|---|
| New matches | An opportunity scores at or above your threshold (60 unless you change it). |
| Deadline reminders | 14, 7, 3 and 1 days before a saved opportunity closes, counted by the deadline's own time zone. |
| Changes to saved opportunities | The notice was amended, its deadline moved, or it was cancelled or closed on SAM.gov. |
| Custom reminders | At the date and time you or a teammate set on an opportunity. |
| Tasks due | On the due date of a task assigned to you. |
| Recompetes | A contract in your codes is coming up for recompete. |
Deadline reminders stop when the opportunity is Submitted or closed. If you save an opportunity part-way through, you get the next reminder, not the ones already past. Coaches get alerts for opportunities with Ask my coach on, and for tasks and reminders that name them.
How often
Open Alert settings (in the account menu) and choose:
- In the app only: alerts appear in the centre straight away; no email.
- Daily email: in the app, plus one digest email a day at your time.
- Weekly email: in the app, plus one digest email a week on the day you pick. The weekly digest covers the week's new matches and deadlines in the next two weeks.
- Off: no alerts and no email.
You can also switch each kind of alert on or off and set the score threshold for new-match alerts (0 to 100).
In the email digest
Your digest lists deadline reminders, your reminders and tasks due under Reminders and alerts. New matches, changes and recompetes appear in their own sections. An alert goes into email once; if a digest is sent again after a fault, the repeat is counted so we can keep duplicates under 1%. The digest itself is described in Notifications and digests.
Not seeing an alert?
- Check Alert settings: the frequency must not be Off and that kind must be ticked.
- New-match alerts only cover opportunities at or above your threshold.
- Deadline reminders need the opportunity saved and a deadline on the notice.
- Still missing? Contact support.